Experienced People Behind Reliable Enterprise Solutions
At Nexsus, our strength lies in a multi-disciplinary team that brings together telecom domain expertise, software engineering, implementation experience, support operations, and customer-focused project delivery. Our teams work closely with clients to design, deploy, maintain, and continuously improve business-critical voice, contact center, compliance, digitization, and enterprise technology solutions.
Solution Architecture
Our architecture team understands enterprise communication environments and helps clients build scalable, secure, and compliant solutions for recording, contact center operations, reconciliation, reporting, and centralized monitoring.
Software Development
Our development team works across web applications, APIs, databases, dashboards, integrations, automation utilities, and product enhancements to support evolving enterprise requirements.
Implementation & Deployment
Our implementation specialists manage on-site and remote deployments, server setup, application installation, integration coordination, testing support, user training, and production go-live activities.
Support & Managed Services
Our support team provides operational assistance, proactive checks, issue resolution, monitoring, and coordination to keep business-critical systems available and reliable.
Compliance-Focused Delivery
We understand the importance of audit readiness, recording availability, archival discipline, operational controls, and evidence management in regulated business environments.
Project & Client Coordination
Our coordination team bridges business users, IT teams, vendors, and internal delivery teams to ensure smooth execution, clear communication, and timely project completion.
Built Around Domain Knowledge, Not Just Technology
Our team combines product knowledge with real deployment experience across telecom, contact centers, call recording, financial services workflows, back-office operations, and enterprise support. This helps us deliver practical solutions that work in real business environments, not just on paper.
Our Core Leadership Team
Leadership with long-standing commitment, product ownership, operational experience, and customer-focused execution.
Mr. Shanto Mittra
A software professional turned entrepreneur, Mr. Shanto Mittra co-founded Nexsus in 2004 and has been instrumental in shaping the company’s long-term vision, product direction, and enterprise solution approach.
Mr. Satish Iyer
Mr. Satish Iyer leads sales and marketing initiatives at Nexsus and plays a key role in customer engagement, business development, solution positioning, and long-term client relationship management.
Miss. Kavita Valawalkar
Associated with Nexsus since 2006, Miss. Kavita Valawalkar oversees operations and coordination, ensuring disciplined execution, internal alignment, and smooth delivery across projects and client engagements.
Hemant Kumar
Working with Nexsus since 2006, Hemant Kumar leads the technology function and is responsible for product development, architecture, integrations, technical delivery, and overall technology direction across Nexsus solutions.
Dilip Niwate
Part of Nexsus since its foundation in 2004, Dilip Niwate leads the product support and services function, managing customer support, service delivery, issue resolution, and field coordination for deployed solutions.
Project & Delivery Leadership
The people directly responsible for product ownership, technical delivery, and day-to-day client engagement. Both have been with Nexsus for 15+ years — that continuity means your project is managed by someone who knows the product inside out, not someone learning on the job.
Seema Shinde
With 15+ years at Nexsus, Seema manages end-to-end delivery of CallConfine — Nexsus's flagship voice recording and compliance platform. She oversees the complete product lifecycle from requirement analysis and development coordination to client deployment, onboarding, and ongoing support.
Virendra Ekhande
With 15+ years at Nexsus, Virendra manages the complete contact center product suite. He oversees technical delivery, client implementations, product enhancements, and ongoing support across Nexsus's inbound, outbound, and blended contact center platforms.
Team Capabilities
Cross-functional expertise to support solution delivery from consulting to ongoing support.
Looking for the right team to support your technology initiative?
Connect with Nexsus to discuss solution deployment, managed services, digitization projects, resource support, or enterprise technology requirements.