Empowers agents to manage customer calls from the palm of their hand. All the tools needed to deliver exceptional customer service, even while on the move.
Manage inbound and outbound calls directly through the app. Hold, transfer, and conferencing readily accessible.
Connect with customers through one-tap click-to-call. Access phone address book and dial contacts instantly.
View detailed customer profiles, previous interactions, and notes via seamless CRM integration.
Set status as available, busy, or offline — managing workload and balancing agent productivity.
Connect with Nexsus to deploy the Contact Center Mobile App for your remote or field-based teams.